Skip to Main Content
Need Support? Let’s guide you to the right answer or agent.
Status Shipped
Categories Dashboard
Created by Hubert Gabel
Created on Jun 16, 2023

Service Case report to indicate Added to Backlog

Currently SLA Due days and Overdue states distinguish Open or Closed states.

Added to Backlog is an Open State and work is planned or in progress make it visible in the reports

States: Added to Backlog, , Pending Delivery, Review Passed

  • Attach files